How can we help?

Email han@ezoxmediagroup.com for purchase, delivery or refund questions. If you have a receipt, include its reference and a short description of the issue. Never send card numbers, passwords, Social Security numbers, bank details or completed payroll documents by ordinary email.

Tell us which tool you used, what seemed wrong and which official publication you are comparing against. Use made-up example figures instead of personal payroll information. Corrections take priority over new features.

Managed bookkeeping and provider-supported payroll services are in preparation. You can ask about our service direction, but enrollment is not open yet. Please do not send employee records, tax identifiers or bank statements with an inquiry.

For Paystub, return to the original purchase browser to download your authorized PDF. Email attachment delivery is also attempted, but is not guaranteed. The temporary delivery copy is deleted after seven days.

Optional account storage has separate availability, consent, retention and access requirements. Buying a document does not automatically save it to a company vault.

For W-2 and 1099-NEC, your entries and PDF stay in your browser. Email contains the receipt only, not a copy of the completed form.

If you need help recovering a purchase, email support. We must establish purchase ownership first. A support request does not bypass access controls or guarantee that a recoverable copy exists.